What is the role of a learning and development manager? How are they important to an organization? These are some vital questions to look for if you are trying to understand what skills they possess or what qualities render them unique. Well, they have a big responsibility to perform. They are in charge of the personal and professional growth of the company employees. This includes all disciplines and areas of interest and goes from entry-level employees to senior experts. Isn’t it a fascinating position to hold? Think about it! You'll directly influence people's development and collaborate with them to help them reach their objectives.
A competent learning and development manager must have a progressive mindset toward learning, love for the work, and an aptitude for striking a balance between what is best for your team and your organization. It's crucial to fully comprehend the function before beginning your professional route to become one.
Therefore let’s read on to gain knowledge of the key skills and competencies (qualities) one requires to become an effective L&D Manager but first let us briefly know about what an L&D Manager actually is.
What Is An L&D Manager?
The primary goal of the Learning and Development Manager is to maximize an organization's most valuable resource—its workforce. To ensure that everyone gets the resources they need to reach their full potential in life and at work, they will offer opportunities and track each person's growth.
“L&D Managers don’t just promote skills that improve a business's bottom line, they teach skills that improve people’s quality of life.”- Maria McDonald, Geocaching’s Learning and Development Manager.
Most of the time, an L&D manager will answer to the head of HR or the head of learning and development. This is dependent on the structure and size of the company. The duties could come to someone else in the HR or People department for companies that are comparatively smaller and operate without a Learning and Development Manager. They also look after the fact when or if a workforce needs Leadership Training in order to hone the existing leadership skills of the employees.
Some Vital Qualities Of A Learning and Development Manager
1. Excellent Listening Skills
Listening skills are a necessary component of effective communication. To understand their requirements and desires for growth, an L&D manager will need to ask their team members questions. They must also build connections where employees feel comfortable providing feedback and making suggestions without being asked.
Allowing for silent reflection is a crucial component of being a great listener. Being patient enough to allow individuals to work together to identify their goals is a powerful strategy for the team and individual progress.
2. Facilitation
A learning and development manager will frequently be using tools and procedures. They will need to help employees and their supervisors have these and other growth and development-related discussions.
The L&D Manager will usually be in charge of group training sessions in the company and will need to guide discussions throughout. People may find discussing growth to be challenging, therefore it is essential for the learning and development department to help them feel at ease and secure while disclosing their inadequacies, setting objectives, and soliciting opinions.
3. Leadership
The learning and development manager in some companies may oversee their own team. Leadership is a crucial ability, but the kind of leadership a person exercise depends on their personality.
4. Budgetary Control
Anyone in the position of Learning and Development Manager will be responsible for managing a budget, therefore they must be able to keep track of how much money is being spent. Teams or, much better, personal learning budgets (PLBs) will be given out by more progressive companies, and they will need to be allocated. A Learning & Development Manager generally has the duty to watch out for improper budget usage.
5. Adaptive
L&D is always changing. To better support their employees' development and growth at work, anybody working in the field must be able to change course and adapt the strategy.
How Can You Be An L&D Manager
Knowing what makes effective learning and development manager, you can now decide if this is the right career path for you. It's a very honorable and lucrative position to hold. This job is about the individuals, not the workplace. Additionally, you may teach individuals about accessibility, meet them where they are, and encourage them to take vital corporate or Leadership Training to go ahead together in a learning journey collaboratively.
Prior Experience Required To Work As A Learning and Development Manager
Since the necessary abilities can be acquired through a variety of experiences and backgrounds, there is no one specific professional route to follow in order to become a learning and development manager. Previous experience working in HR or people-related departments, a CIPD certification, and an enthusiasm for lifelong learning are all pluses.
Final Words
You will be more prepared for a career in learning and development if you are familiar with the trends, resources, and workplace learning environment. Research can help with this just as much as hands-on experience does.
Generally, this position is in mid-level management. A manager with experience in learning and development may be needed by some businesses. You should apply for jobs that are appropriate for your level of experience if you want to break into the position.
Seeking mentorships, coaching, or even career advancement inside your firm is an excellent approach to overcome inadequate experience because they will be more familiar with your skills than a prospective employer can be.